1. SUMMARY OF OUR PRIVACY POLICY

This notice applies across all websites that we own and operate and all services we provide and any other apps or services we may offer (for example, events or training). For the purpose of this notice, we’ll just call them our ‘services’. If you are an iCONN HRM user, this notice applies to you too! When we say ‘personal data’ we mean identifiable information about you, like your name, email, address, telephone number, bank account details, payment information, support queries, community comments, anything related to HR services and so on. If you can’t be identified (for example, when personal data has been aggregated and anonymised) then this notice doesn’t apply.

Read our Terms of Service for more information on this service.

We may need to update this notice from time to time. Where a change is significant, we’ll make sure we let you know – usually by sending you an email.

2. WHO ARE WE?

When we refer to ‘we’ (or ‘our’ or ‘us’), that means iCONN HRM and all its wholly owned subsidiaries. We provide an easy-to-use global online HR solution platform for Companies and their Employees. This is a Comprehensive HRM software that integrates core and strategic HR functions into one solution.

3. OUR PRINCIPLES OF DATA PROTECTION

Our approach to data protection is built around four key principles. They’re at the heart of everything we do relating to personal data.

1. Transparency: We take a human approach to how we process personal data by being open, honest and transparent.
2. Enablement: We enable connections and efficient use of personal data to empower productivity and growth.
3. Security: We champion industry leading approaches to securing the personal data entrusted to us
4. Stewardship: We accept the responsibility that comes with processing personal data.

4. HOW DO WE COLLECT YOUR DATA?

We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, register for an event, ask for customer support, or buy a product from us. We store your name and contact information, but we don't store credit card numbers (except with your permission and in one of our secured payment gateways). When you use this service, we may collect and process information about your actual location. We use various technologies to determine location, including Internet Protocol (IP) address, GPS and other sensors that may, for example, provide Google with information on nearby devices, details about your browser, WIFI access points and cell towers, Pages that you have visited before and other information on how you use the service.

We use this information to improve our websites and services and to develop our new product in order to give you a great experience.

5. HOW DO WE USE THE DATA WE COLLECT?

1. iCONN HRM may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. We may also share your personal information with third parties, such as compliance, recordkeeper, and HR partners, strictly for the purpose of serving you as a customer. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from us. iCONN HRM may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
2. iCONN HRM does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third-party marketing firms.
3. iCONN HRM may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.
4. iCONN HRM may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:
5. Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon iCONN HRM and/or our website
6. Maintain, safeguard and/or preserve all the rights and/or property of iCONN HRM; and
7. Perform under demanding conditions in an effort to safeguard the personal safety of users of iCONN HRM and/or the general public.
8. iCONN HRM will be collecting GPS locations solely for the purpose of the Geo Tagging feature to assess attendance and other HR related services.

6. HOW DO WE PROTECT YOUR INFORMATION?

We may store your data manually or electronically. Any data stored electronically will be stored in secure servers, and any data stored manually will be stored in our datacenters hosted with Amazon Web Services located in the Singapore region.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our websites and any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. When possible, encryption is used, both in transit and storage. Access controls within the organisation limit who may access information.

7. COOKIES POLICY & YOUR CHOICE IN INFORMATION USE

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like products purchasing, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better.

1. Opt out of non-essential electronic communications: You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails.
2. Disable cookies: You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.
3. Optional information: You can choose not to provide optional profile information such as your photo. You can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites.

8. YOUR RIGHTS WITH RESPECT TO INFORMATION WE HOLD ABOUT YOU AS A CONTROLLER

1. Right to access: You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information's source, purpose and period of processing, and the persons to whom the information is shared.
2. Right to rectification: You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.
3. Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
4. Right to restriction of processing: You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
5. Right to data portability: You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
6. Right to object: You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.
7. Right to complain: You have the right to complain to the appropriate supervisory authority if you have any grievance against the way we collect, use or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.

9. CHILDRENS’ PERSONAL INFORMATION

iCONN HRM does not knowingly collect personal identifiable information from children under the age of Eighteen (18) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of Eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of Eighteen (18) must seek and obtain parent or guardian permission to use this website.

10. HOW LONG WE KEEP YOUR INFORMATION?

We keep your information for as long as you have a valid registration. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreement. If you request us to remove your information via support@iconnlabs.io We will respond to you within 30 days and remove your information. Upon removal, such information will be completely removed from iCONN HRM.

11. EXTERNAL LINKS ON OUR WEBSITES

11.1 Third-party service providers

We may employ professional services from companies and individuals to help us operate our websites.

All professional service providers are required to take appropriate security measures to protect your data in line with our policies. We do not allow them to use your data for their own purposes. We permit them to process your data only for specified purposes and in accordance with our instructions.

Where your data is shared with third parties, we will seek to share the minimum amount necessary.

11.2 Analytics and other third-party tools

We employ third-party tools to monitor and analyze the use of our websites, and to automate certain processes related to the development and operation of our websites.

1. Google Analytics.

   We use Google Analytics to track website traffic. Google Analytics is a web analytics service offered by Google. Google uses the data collected to track and monitor the use of our websites. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

   For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

   We also encourage you to review Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245

2. Stripe.

   We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at www.stripe.com/privacy

12. ENFORCEMENT OF OUR RIGHTS

We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.

13. SECURITY

iCONN HRM shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

14. CHANGES TO THIS PRIVACY POLICY

iCONN HRM reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at www.iconnhrm.io, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time iCONN HRM decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

15. RIGHT TO FAIR TREATMENT

iCONN HRM will not discriminate against you for exercising any of your privacy rights. Irrespective of your standing on your privacy preferences, iCONN HRM will provide the product and services.

16. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of Australia.

17. HOW TO CONTACT US

If you have any questions or concerns regarding the Privacy Policy related to our website, please feel free to contact us at the following email or telephone number:

Email: support@iconnlabs.io

Phone: +61 039 021 8383